Discover & Select
Discover and select the accounts that use your address
Get to know more
The answers to all your questions
Local orders in Singapore:
Standard: 3-5 Days
Express: 24 Hours / Same day delivery
Return / Refund Policy
We want to ensure that you are comfortable with our products. That's why we allow returns and refunds 7 days from the date you receive your products.
Bulk & Corporate Orders
We provide special rates for bulk and corporate orders. Please contact: email@example.com
Most of our products have come with 1 year of warranty unless otherwise stated.
Please contact us over chat or WhatsApp: 8111 0064 for warranty enquiries.
An email will be sent to your email address after a few days. Please chat with us if you would like an update on your order.
Frequently Asked Questions
What are the various ways by which user address info is captured and displayed to the service provider?
We capture new user information via direct input from the user. We present it to the service provider via a one time page on our web app.
How can I integrate with Monadd?
At the moment integration with Monadd's is possible through the partner program. Click here to apply.
I can't transfer an address based on a request from you, what should I do?
Please let us know if you require additional information from the user. We want our user's support, satisfaction and maintain the moving process seamless to make moving easier.
How do you guarantee your email notifications are secured?
We have implemented SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail) and DMARC (Domain-based Message Authentication Reporting & Conformance) permissions to ensure our email connections are secure, authenticated and are able to avoid spoofing, forgery, and prevent spam. In addition, we use Transport Layer Security (TLS) that uses encryption to protect the transfer of data and information. For more on our security go to www.monadd.io/security
What are the benefits of partnering with Monadd?
We help your company save time, money and resources by taking care of the admin of updating customer information when they move so you can focus on more important aspects of your business. Additionally, we provide you with the most up to date information of your customers addresses so you can accurately target customers for new contracts and promotions, boosting your top line while providing a better customer experience overall.
Is there an eligibility criteria to partner with Monadd?
Monadd welcomes any provider who provides services to individuals in the UK.
What do I need to do?
Are there special requirements for integration?
We provide a service for individuals to inform their service providers of address changes when they move via our web platform. Hence, we require a specific authentication process to enable transfer and update of customer address info by you.
What if I don't have these requirements?
We will work with you and your tech team to implement a bespoke API.
Why should I partner now?
By becoming a partner now, you will join our early adopter program where you will receive discounted integration fees and other perks such as early access to upcoming feature releases.
Where do I start?
Reach out to our Partnerships team at firstname.lastname@example.org and we'll get you started.