The place where location and services meet

We seek to improve people's lives by bridging the gap between offline and online admin.

We eliminate time-consuming inefficiencies between individuals and their service providers that amount to avoidable stress and prevent waste generation from misdelivered items.

Ellipse 1.png
big-ben-cut-out.png
Rectangle 33.png
Rectangle 33.png
Rectangle 33.png
Rectangle 33.png

Utilities

Council Tax

Gym membership

Insurance

 How we work

We start with security and privacy

As a company standard, a secure infrastructure is essential to every part of our process. To maintain privacy, we never ask for passwords and logins. We ask for your consent to only connect you with the services you choose. You are always in control.

Discovering services

Taking action

Choosing your requests is what makes it easy. What happens next is that we immediately connect with service providers using technology. If we don't have an immediate connection, we provide you with your own personalised message you can send. Et voila!

A headache-free move.

It feels like magic. We use minimal information to extract the right information you need to see from the services linked to your address(es). How we do it: a combination of AI and location-based services are aggregated matching your details. Even if you don't choose to link an email account, you can always add services from an extensive list of 1000+ services.

Monitoring

Choosing your requests is what makes it easy. What happens next is that we immediately connect with service providers using technology. If we don't have an immediate connection, we provide you with your own personalised message you can send. Et voila!

A headache-free move.

headshot-front-square-high-res_edited.png

Our Founder Story

Moving to London, a cross-country move from New York, brought a new set of challenges for Jessica. She had moved many times before only that this time she felt that the resources available were not addressing her needs. Nor the needs of movers, nomads, military families, diplomats, refugees, migrants, and simply people that want to be organised with their personal details. That's when Jessica pondered on one premise: how can responsible individuals maintain all of the services linked to them up to date without having to do it one by one?

As an immigrant who moved to many cities and countries, she was inspired to bring the freedom felt from moving to new places and explore new cultures without the weight of stress or admin-mishaps.

Too many times she had packages arrive at old addresses in a different city where she no longer lived, unexpected fees showed up just because she had forgotten to share her whereabouts, and she had important medical and tax paperwork sent to different places. She didn't understand how the existing system does not allow individuals to easily take responsibility and control over what belongs to them.

This fueled her desire to build Monadd.

Ethically, reliably and empowering individuals to take action.

Supported by

A company with guiding principles

Trust

 

We believe that trust is earned and can easily be lost. Our business is built from the bottom up with user trust in mind, particularly when it comes to the use and security of people's data. We value the security of our users above all other considerations and will always be transparent with users about how we are managing and protecting their personal information.

 

Data ethics

 

We are committed to managing the personal information of our users in a responsible and ethical manner, respecting the rights of those users and our responsibilities as managers of that information. We will always identify the benefit to the user of collecting, processing and storing their information as well as the benefit to ourselves. We recognise the people's rights to consent to the uses we make of the information we hold on them. Check out our Data Ethics Principles.

Diversity and inclusion

 

We value diverse opinions, views and experiences. We will always seek to draw upon the widest pool of talent in our recruitment. We proactively identify and breakdown barriers that may inhibit the take up of our services among disadvantaged and marginalised groups.

Autonomy and time

 

We believe that everyone should have the autonomy to decide where and when to move location and have the freedom to do so in the least time-consuming way. We utilise functional simplicity as a design principle for our services and keep our diverse users in mind, enabling people to enjoy their lives without anxiety.

 

Environment

 

We recognise that the environment is a precious and limited resource. We have aligned our business with Sustainable Development Goal 12 and are committed to ensuring that our services are conducted with a minimum impact upon the environment and that our service actively minimises our users’ impact on the environment. Learn more about our Impact to the Environment.

 

Societal impact

 

We believe that enabling mobility is an important element of tackling disadvantage. We understand the structural barriers to achieving greater mobility and contribute our insights to trusted initiatives to maximise our impact.

catapult-logo.png
tech-nation-logo-vector.png
positive-planet-logo.png
london-partners-business-growth.png